on 9/20/01 10:42 PM, David Watson at drnewton_at_kc.net wrote:
>
>
>
> For the last 3+ years, I've provided the Newton community with inexpensive
> repairs and MP2000 upgrades as a way to help support my family.
>
> I've provided quick service ( typically shipping within a couple days of
> receiving a unit ).
>
> Often while doing a repair I've done more than advertised ( example:
> replacing a broken unrelated part if I had a spare ) for free.
>
> Now I read that someone is attempting to undercut my MP2000 upgrade business
> by selling just the chips for a little less than what I charge to solder
> them in place.
>
> I guess that's the "thanks" some people have for my efforts.
>
>
> David Watson
>
> Drnewton_at_kc.net
> http://www.kc.net/~drnewton
>
>
>
>
>
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"Thanks" ??? Did you have some sort of contract with the general public?
Were you not paid for the services you rendered? At a price you set?
Why do you think that you acquired some ownership of the market?
It appears from many previous messages on this list that you did excellent
work, and followed the highest levels of ethics and treatment of your
customers. I can understand that you might feel victimized by this turn of
events. This is, however, an open market, after all. If you enter this
market, it seems you should be willing to accept the realities of a free
market, taking the credit when you are on top, and accepting the adversities
when things turn down...
Anyway, this 'undercutting' situation will pass away in time. Will you
still be there to deliver the service you have in the past? My guess is
that you will have that opportunity.
Regards,
Richard.
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