Re: [NTLK] NotePhone followup

From: Sonny Hung (sonnyhung_at_gmail.com)
Date: Thu Apr 28 2005 - 13:34:49 PDT


Hi Alex and List,

To alleviate any possible confusion or paraphrasing- Here is the last
email reply from the Siemens Contact. His answer simply stated is NO
they've got nothing, not even the User Manuals which I offered to
provide them a PDF Copy after I get it scanned.

:(
--=20
God bless,

Sonny Hung
the Hung Family

<START CLIP>
From: Borgboehmer, Michael
To: Sonny T. Hung
Subject: "Notephone" Service Manual
Date: Wed, 27 Apr 2005 13:28:31 +0200

Dear Mr. Hung,

I'm so sorry, but I definitely confirm: The requested Service Manual
is actually NOT in the Siemens archival.
Otherwise I had taken the opportunity to provide a copy to you
free of charge.

I thank you very much for your friendly offer to remit a copy of
the user manual to us.
I would be glad to receive a .PDF-format in order to be prepared
for any later requests from our European market, although the
number of requests will be most likely significantly low.
..........

Kind regards
Michael Borgboehmer
<END CLIP>

On 4/28/05, Alex Santos <izabella.misiewiczsantos_at_neostrada.pl> wrote:
> Does he actually mean that it is not available or nor found? It sounds
> from the wording: 'he can not', that he doesn't have authority.
>=20
> Could you email him back and ask him what he meant? Is it being
> withheld intentionally or do they in fact not have a single copy.
>=20
> Alex
>=20
>=20
> On Apr 26, 2005, at 5:13 PM, Sonny Hung wrote:
>=20
> > However, at this time I cannot pick up any Service Manual or any User
> > Manual from our
> > archival that describes this product, which was actual in the 1990's.
> >
> > So now we have the question if they even have the Service
> > Manual/Schematics in their archives...

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