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I then attempted to follow procedure for a hard reset. I pushed in the reset button, held down the power-on switch, and then released the reset button after 2 seconds. I then waited for the message asking me if I wanted to erase my data. No message! I retried several times with no success.
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You need to hold down both the power switch AND the reset button UNTIL the message appears. letting go before the message appear will only cause a soft reset.
Kenny Song
<Sent with Newton Messagepad/SimpleMail v 3.3.1d1>
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