kevin webb [webb3201@airmail.net] wrote 0-06-05 20.31:
> machine is in great shape but the case is getting a bit faded, as if oils
> were pulling off the finish
try a soft cloth and luke-warm water. dont use detergent. works ok for me, i
follow this procedure every second week.
> Can someone send the number to the Apple repair depot who handles
> Newton repairs.
here is an old post i found, it might help you ->
"Humphreys, David" wrote:
>
> 9:30am
>
> Called Apple support in Memphis (1-800-767-2775). Spoke with 'Scott'.
> Requested 'Newton repair'.
> Put on hold for Newton Tech.
>
> 9:42am
>
> Spoke to 'Liz'. Explained that I wanted only to replace my screen.
> She insisted I follow set procedure to 'reset' my machine.
> Explained that I KNOW the problem is the screen, please just replace it.
> Back and forth exchange until 9:58am
> Asked to speak with Customer relations.
> On hold.
>
> 10:05am
>
> Spoke with 'Lynn'. Very nice person. Explained the situation. She agreed
> with me but needed to have me talk to 'Nubes' (Tech guy).
> On Hold.
>
> 10:11am
>
> Spoke with 'Nubes' who made an exception after hearing my request.
> Need to transfer you to Dispatch to get your details.
> On hold.
>
> 10:15am
> Spoke to 'Vicky' who took my details then put me on hold to figure up the
> price.
> Quoted $185.50 including 3-way shipping.
>
> 10:20am
> Successfully removed myself from the timewarp.
>
> Whew!!!
>
> I would like to thank Rick Berry mailto:rick_berry@carry-safe.com for
> his help with the procedure.
regards,
roman pixell
______pixell productions_stockholm__
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