Around $15 USD. How? Here is the revised procedure on how to get
it done:
1) Call the Apple Fullfillment Center at 1-888-273-3594. This is the
department that someone was transfered to in a previous message (I just
requested the number). Don't call Apple support at (800) SOS-APPL as you
may waste many hours of your life in this endeavour.
2) Tell them you would like to order a replacement part and that you have
all the info already (ie. part number, case number-if necessary).
Since you didn't call Apple SOS to get a case number try to stay away from
this subject. That part number for the Newton replacement Flip Top
is #922-3306. Cost? Around $10 USD. Remember it, learn it, love
it.
3) Have a credit card ready and provide them with shipping information and
credit card number. Shipping cost you ask? Roughly $5 USD for ground
shipping (US + Canada) taking 10-12 days or $20 (USD) for Fed Ex shipping
(1-2 days I think).
4) Thanks the person on the phone for solving your door issues then quietly
hang up as you have escaped the long waiting, frustrating conversations and
general annoying details of talking to Apple about the Newton.
5) Wait. Door should arrive (hopefully) soon after allotted shipping time.
Open arrived package, attach new door, chill and serve. Viola!"
-Helen
ThisOlNewt@aol.com on 03/16/2000 11:59:54 AM
Please respond to newtontalk@planetnewton.com
To: butler@nfld.com, newtontalk@planetnewton.com
cc: (bcc: Helen Gutekunst/ACR Corp)
Subject: Re: NTLK MP2000 cover/lid?
In a message dated 3/16/00 11:29:56 AM, butler@nfld.com wrote:
<<The hinges of the cover/lid/door on my MP2K have developed small cracks.
I've heard of the possibility to call Apple for a replacement. Does anyone
know what the price and the phone number are in the US? Is there a similar
service available in Canada?>>
see the hints and tips at TON
http;//members.aol.com/thisolnewt
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