MLB = Main Logic Board
Kate
----- Original Message -----
From: Susan Freeman <suebeano@yahoo.com>
To: NewtonTalk <newtontalk@planetnewton.com>
Sent: Tuesday, March 21, 2000 12:02 PM
Subject: NTLK Repair Done! What's an MLB?
> Got my Newt back today - InterConnect port in place. The Proof of
> Repair says Hardware Problem Replaced MLB. Motherboard? Other part?
> Any hints, Memphis is closed.
>
> sue
>
> Susan Freeman wrote:
> >
> > Ouch! my call was only 20 minutes with no time wasted except that I
> > started with a MP120 person who needed to transfer me to a MP2k person.
> > Everyone can bank on talking to at least one tech support person for
> > your case number (write it down) and one dispatch person for your
> > dispatch number (write it down). I started with the regular 1-800
> > number. Now waiting for the repair return -- business day 6 and
> > counting -- with an estimate of 5 to 7 business days.
> >
> > "Humphreys, David" wrote:
> > >
> > > How did you spend the last 40 minutes?
> > >
> > > 9:30am
> > >
> > > Called Apple support in Memphis (1-800-767-2775). Spoke with 'Scott'.
> > > Requested 'Newton repair'.
> > > Put on hold for Newton Tech.
> > > <snip>
>
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