>
> On 8/26/01, Josh mac.com quoth:
>> This happened on a couple of the eMates that I used to take care of. The
>> ribbon cable connecting the touch screen to the logic board has been pinched
>> or punctured by the spring on the display that allows it to be rotated.
>> This happens with age it seems, and the only fix is to send it to Apple.
>> $60 though, not too shabby.
>
> Interesting. Something that doesn't fall under the $180 flat fee...
>
> Did you just call the support number and ask for this repair, or do
> you still think they do this?
>
> I am most interested, because up to now I have only heard of the $180
> for any repair service. I'll probably call tomorrow and see what I
> can find out.
>
> thanks for the pointer.
>
> later,
Usually what I had to do when I called Apple was explain that I had had this
issue with other units in the past and that I knew what I was talking about.
Then it was just a matter of hopping through the hoops to get the unit
shipped to Apple.
This is covered under the $180 flat fee.
Josh Burker
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