Re: [NTLK] Sending in my Newt for Apple Repair

From: Ed Kummel (tech_ed_at_yahoo.com)
Date: Mon Jul 16 2001 - 17:09:48 EDT


Well, I bit the bullet and must say, I'm rather
impressed. When talking to the Apple rep he was
understandably not too sure how to handle the Newton
repair. But he did ask questions such as Mods to the
unit and backups (if I needed them to backup the
device and transfer data)
So, I should be expecting a box from Apple within a
few days!
Ed
web/gadget guru

--- Larry Zasitko <l.zasitko_at_sk.sympatico.ca> wrote:
>
> I would be tempted to pull any mods made before
> sending it in. The serial
> number and all paperworkwork will say 2000 and I
> think that is what they
> would go by. Either that phone them and get in
> writing that they are aware
> that it was upgraded previously to 2100, I'd still
> take the serial port card
> out of it. I don't think they even open them up... I
> was sent a brand new
> one.
>
> Larry Zasitko
>
> -----Original Message-----
> From: newtontalk-bounce_at_newtontalk.net
> [mailto:newtontalk-bounce_at_newtontalk.net]On Behalf
> Of Ed Kummel
> Sent: July 13, 2001 6:13 PM
> To: newtontalk_at_newtontalk.net
> Subject: [NTLK] Sending in my Newt for Apple Repair
>
>
>
> OK,
> With that last email from a fellow Newton-ite giving
> such glowing praise for Apple's Newton repair, I
> think
> that it is time for my Newton to go in for repair
> (don't ask what's wrong with it...the list is far
> too
> long! Suffice it to say that I'm not very easy on my
> stuff!)
> So, my question has to do with sending in an
> upgraded
> Newt for repair!
> My Message Pad 2000 was upgraded to a 2100 by the
> Doctor (Thanks Dr. Newton) quite a while ago...
> If I send in what appears to be an ordinary Newton
> 2000, even though I will make it clearly obvious
> that
> this is an upgraded Newt...what can I do to make
> sure
> that Apple will not send me back just a plain ol'
> 2000
> again?
> Has anyone had experience in sending in modified
> Newts? (how would Apple handle the PixSollutions
> speed
> upgrade? or David's Serial Port addition?)
>
> Thanks for any information on this.
>
> Ed
> web/gadget guru

=====
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