Re: [NTLK] Variety Shop problems

From: Mark Ross (markr13_at_comcast.net)
Date: Mon Apr 08 2002 - 20:58:20 EDT


>This is a request for info/help and rant. I recently won an auction with
>Variety Shop in Philadelphia for an upgraded 2000. The auction stated it
>was in excellent condition with no scratches. They responded quick enough
>during the initial auction transaction, but when I received the Newt, not
>only were there scratches on the case (which I could have lived with), but
>there was deep pitting on the corners and one of the plastic clips on the
>back that hold the flip cover when open was missing (which I couldn=BCt li=
ve
>with).
..............
>I shipped my Newton last Tuesday Overnight. I
>sent them an email saying I had shipped it overnight and that I expected
>them to ship the replacement back overnight. I even checked the tracking
>number online and saw that it was delivered on Wednesday. It=BCs now Mond=
ay,
>I don=BCt have a Newton and I still haven=BCt received a reply from them a=
s to
>what=BCs going on! So I guess I=BCm asking if anyone on the list has deal=
t with
>these people before and if anyone knows how to contact them other than
>email. I=BCm about ready to contact the BBB or a lawyer or something abou=
t
>this. Please help!
>
>Jeff Langston
>Jeff_langston_at_mac.com

Jeff,

Do you have that shipping address? A number of Newtoneers live in the
Philadelphia area and we can, perhaps, give them a visit or find their
number from the local phone book. If you have a name, that would help as
well.

Mark Ross
markr13_at_comcast.net

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