Re: [NTLK] Variety Shop problems

From: Scott P. Richert (ajrichert_at_mac.com)
Date: Wed Apr 10 2002 - 17:58:10 EDT


Just got my MP 2100 from PhillyDiscounters. I've been very concerned,
given the posts to the list in the last few days. (Of course, the posts
started AFTER I won the auction.)

Here's what I got--front and sides of case are fine; back has a very
nasty scuff mark (looks like something was glued on and somebody took a
sander to it to get it off). The screen does not have any scratches
(other than extremely minor hairline scratches that you have to look
very close to find), but it does have a very nasty indentation right
over the "Undo" button--obviously, a previous owner got angry and
"punched" it with the stylus. The door is fine, but the clip on back
don't want to hold it--that's less of an annoyance than I originally
thought. It's too soon to tell, but I think the battery is going to
hold a charge, but if it doesn't, that's okay--the battery was sold
as-is.

I won a case in a separate auction from them. The case is in very nice
shape, and they agreed to ship both together, which takes some of the
edge of the $14.99 shipping charge for a little bubblewrap and a USPS
Priority Mail package ($6.45 in postage).

My biggest complaints are (obviously) the dimple on the screen (their
description said "no scratches," so I guess they're technically in the
right and I can live with it) and their dishonesty about shipping--not
the shipping cost (I agree with Chris and others--you agree to the terms
when you hit "bid") but the fact that I won the auction last Tuesday,
paid by PayPal from a verified account on Wednesday, e-mailed them on
Thursday asking when the item would be shipped, received an e-mail on
Thursday from "Tina" that it would be shipped on Friday, and the
postmark is April 8 (Monday). These folks do a LOT of business on eBay;
I find it hard to believe that they don't ship everyday. (In fact,
overcharging on shipping might even be justifiable if you did go out of
your way to make sure that the item shipped immediately upon payment.)
Certainly, there's no reason to tell a customer that an item will ship
on Friday when it's not actually going to ship until Monday.

I know the delay doesn't seem like much (though it was aggravated by
reading all of the negative PhillyDiscounters/Variety Shop posts ;) ).
Still, I work for a non-profit that publishes a magazine and sells a
variety of books and such, and we mail our items when we say we will.
We also charge shipping AND handling, which may not reflect the amount
of postage on a package, but we do try to come close.

Sorry for the lengthy post.

Scott

On Wednesday, April 10, 2002, at 01:50 PM, Chris Chapman wrote:

>
> Yeah and well when you click on the "BID" Icon, your bound anyways to
> the
> term of the auction. If you don't like it, don't bid. Don't quibble at
> all,
> gets no where. I always read the terms, I agree that it's expensive
> sometimes... (come on! $10 to ship a leather case!!) but if you want it,
> you'll have to agree on the shipping & handling terms, because you
> clicked
> on the bid icon.
>
>
> my .$.02 also..
> -Chris
> ----- Original Message -----
> From: "Jon Glass" <jonglass_at_mac.com>
> To: "Newtontalk" <newtontalk_at_newtontalk.net>
> Sent: Wednesday, April 10, 2002 5:21 AM
> Subject: Re: [NTLK] Variety Shop problems
>
>
>>
>> on 4/10/02 12:17 AM, Grant C. Brunson at grant_at_burneffect.com wrote:
>>
>>> I too had a little trouble with Phillydiscounters / Variety shop. I
>>> won
> =
>> a
>>> 2100 on eBay from them. They charged me $15.00 for shipping, spent
> $5.00=
>> on
>>> the postage and didn=B9t bother to insure the package. I found this
>>> out
>>> during a brief scare when my post office was unable to locate my
> package.
>>> Needless to say, a couple of days after the post office lost the
> package,
>>> the e-mails I sent requesting the information they had about the
> shipping=
>> so
>>> I could file my claim, were ignored. $15.00 for shipping and no
> insuranc=
>> e?
>>> Give me a break...
>>
>> I also bought from Variety Shop. They shipped FedEx with tracking, and
>> it
>> got there fine. It seemed to be well-packed, as my parents had to do
> nothin=
>> g
>> to ship it to me. It came with a 32meg card which seems to work fine,
>> and
>> the body is in good condition. My gripes: The screen, is horribly
> scratched
>> in the lower-left-hand corner and a door clip is missing. It looks like
>> somebody used a sharp ballpoint pen to try writing. I can ignore it
>> most
> of
>> the time, but sometimes it's a bother. I'm hoping that a screen
>> protector
>> will help in this. :-) It also has no dongle, which was my other gripe,
> but
>> I should have read that more carefully. I realized it didn't come
>> with a
>> dongle after the auction was over. :-( The screen, however is my big
> gripe.
>> I thought I had read that there were no scratches. Oh well. I'm 5,000
>> US
>> miles from them, and I'm not going to quibble at this point.
>>
>> Overall, I'm happy. I can't believe how much better a 2100 is than a
>> 130!
>> It's a completely different experience. :-)
>> --=20
>> -Jon Glass
>> Krakow, Poland
>> <mailto:jonglass_at_usa.net>
>> <mailto:glasshaus5_at_aol.com>
>> "Remember, democracy never lasts long. It soon wastes, exhausts, and
> murder=
>> s
>> itself. There never was a democracy yet that did not commit
> suicide." --Joh=
>> n
>> Adams
>> =20
>>
>>
>> --
>> Read the List FAQ/Etiquette: http://www.newtontalk.net/faq.html
>> Read the Newton FAQ: http://www.guns-media.com/mirrors/newton/faq/
>> This is the NewtonTalk mailing list - http://www.newtontalk.net
>>
>
>
> --
> Read the List FAQ/Etiquette: http://www.newtontalk.net/faq.html
> Read the Newton FAQ: http://www.guns-media.com/mirrors/newton/faq/
> This is the NewtonTalk mailing list - http://www.newtontalk.net
>

-- 
Read the List FAQ/Etiquette: http://www.newtontalk.net/faq.html
Read the Newton FAQ: http://www.guns-media.com/mirrors/newton/faq/
This is the NewtonTalk mailing list - http://www.newtontalk.net



This archive was generated by hypermail 2.1.2 : Sun May 05 2002 - 14:03:24 EDT