Re: [NTLK] Clarification of the problem

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on 04-06-2002 7:05, bill shamam at bill_at_guns-media.com wrote:

> The outage was no fault of our ISP (PINS). It was actually caused by
> faulty wiring in the basement of my building. The wiring is Verizon's
> property and responsibility (they're no better than when they were
> called NYNEX or Bell Atlantic).
>
> Just to add some karma points back to PINS, I would like to say that
> their service and attention to detail are excellent and that anyone
> looking for a quality ISP (for businesses, they don't provide
> residential dialup or DSL) should consider them.

Thanks for all the detail, this feels so much better than the PN days, the
kind of 'be happy that we're back' without an explanation thing...

And BTW this once again illustrates what I heard so far, PINS is a great
company, Verizon is, well, something else...

Robert Benschop

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