From: Humphreys, David (URB) (david.humphreys_at_honeywell.com)
Date: Tue Sep 03 2002 - 07:00:01 PDT
First of all, let me be clear, I have no affiliation with GEM enterprises.
It would seem, by the content of Mr. Ozguners' email, that GEM are little more than pond-scum. However, a quick check of
their feedback shows 3209 transactions with 9 negatives over 6 months old. This would indicate a ~0.003% dissatisfaction
rate. Is this what he means by 'TERRIBLE feedback'?
Also, generalizations that they threaten users with negative feedback may or may not be true. Perhaps, in the case(s) of
people you have talked to, it is true but you cannot apply it across the board without speaking to EVERYONE.
When you sell to many people you will always have problems. It may be bad goods, damage during shipping, wrong order,
misunderstanding by one or both parties, etc. etc.
Despite your protestations to the contrary, the approval rating of GEM is very good.
It is, perhaps interesting to note, that your email comes hot on the heels of your announcement for repair services. ;\
I wish you well in your endeavors but I think that the method you have chosen to raise yourself above the enemy (GEM) is
simply to dig a ditch around yourself.
In the end, people will make up their own mind whether to use your services or not, but the 'band together' rhetoric and
rallying cry is simply cheesy :P
Tip: Never mix a rant and a revelation. It makes you sound disingenuous.
Regards,
PCBman
-----Original Message-----
From: Ferdi Ozguner [mailto:fozguner_at_ualberta.ca]
Sent: Tuesday, September 03, 2002 8:51 AM
To: newtontalk_at_newtontalk.net
Subject: [NTLK] Avoid GEM ENTERPRISES
As an ebay seller i have been hearing nothing but TERRIBLE feedback from
people that have contacted me after getting ripped off by GEM. Not only
this but they treaten users with negative feedback if negative feedback is
left for them and most dont even leave feedback when they are ripped off.
Anyone that has ever left less than glowing feedback gets an automatic
NEGATIVE on their account even if GEM is in the wrong.
I sell much of what GEM sells and i also make the promise that you will be
happy and satisfied with your purchase.
Lets band together and show sellers that they cannot push us buyers around.
I also noticed that some users are looking to upgrade their 2000 to 2100.
I now provide this service as well as the repair service i mentioned
earlier.
Email me for details.
Regards
Ferdi
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