Re: [NTLK] synching/system problem

From: Tom McDougal (TMcDougal_at_newted.org)
Date: Tue Feb 04 2003 - 04:32:00 PST


On Thu, Jan 30, 2003 Pete Minich wrote:
> I am having a problem trying to get my newt to sync via NCU with claris
> organizer. When I synch it starts backing up information and then I get
> the error message -
> "The operation was not completed because the following error has
> occurred:
> Unrecoverable error accessing system file.
> Product may need to be re-installed."
>
> I have re-installed NCU and done a hard reset of the Newt to no avail.

Synching w/ CO seems to be a fragile business, subject to breakdowns like this every so often. Things to try: delete everything in the ilsettings folder, delete NCU prefs, synch with a new, empty organizer file. Good luck.

-Tom

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