From: Mark Ross (markr13_at_comcast.net)
Date: Mon Jun 28 2004 - 05:36:34 PDT
Unfortunately, USPS airmail shipping is a high risk endeavor. NuShield
uses it because it is inexpensive, but there is no tracking or
automatic insurance. Since we routinely have ca. 0.5-1% of our domestic
USPS mail lost, we take this as a cost of doing business. We replace or
refund any missing shipments. Shipments to certain countries are so
high risk that we insist upon insurance (although USPS will not insure
to many of these countries!). J&K should reship the item or grant a
refund. Be insistent and you will likely get results.
Mark
On Jun 28, 2004, at 3:41 AM, francoventimiglia_at_iol.it wrote:
>
> Someone can help me please?
> I live in Venice, Italy. In date 27 April 2004 I ordered and paid for
> by credit
> card, at J & K Sales, Inc. (Campton, Kentucky), a New “Newton
> Rechargeable
> Battery Pack”, shipped on “28 April 2004” (Order # 587).
> .................
> Till now, after “2 months”, I received “nothing” but “J & K Sales has
> my money”!
> What can I do? It’s only a battery, not a car!
> ............
> Someone can help me please?
>
> Thanks to all,
>
> from Italy
> Francesco Ventimiglia
>
-- Mark Ross markr13_at_comcast.net ------------------------------ NuShields: Your best defense against screen damage http://www.NuShield.com Phone/Fax/Voicemail: (800) 761-2646 -- This is the NewtonTalk list - http://www.newtontalk.net/ for all inquiries Official Newton FAQ: http://www.chuma.org/newton/faq/ WikiWikiNewt for all kinds of articles: http://tools.unna.org/wikiwikinewt/
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