Tim Check this out: http://tools.unna.org/errors/ HTH Tony [snip] I am having a problem launching Works on my eMate 300 - it gives this error "Sorry, a problem has occurred. (-48221)" Any ideas - I can't uninstall since its built in and I don't want to do a restore since there are many apps and drivers installed - any ideas as to why works isn't working? [snip]