Re: [NTLK] Apple Repair SUCKS - Not?

From: Mitchell Vice (happyjack_at_mac.com)
Date: Wed Dec 12 2001 - 15:00:50 EST


Me too. I called 1-800-SOS-APPL back in '94 and that day a tech was
out my house replacing the hard drive.

::mitch::

>> For Dell gear, if we have a problem an engineer is
>> out the next day to fix it. For Apple if we have a problem,
>> we have to send the machine away for a few weeks to
>> have it repaired.
>
>Is this a laptop or desktop? I know a few years ago, I bought a floor model
>Performa, and I busted the CD drive. I called Apple and the next morning, a
>repair man came and replaced the drive. Can't ask for better than that. Has
>Apple changed their service policies since then???

-- 
So long, sweet Mitch
[happyjack_at_mac.com]

-- This is the Newtontalk mailinglist - http://www.newtontalk.net To unsubscribe or manage: visit the above link or mailto:newtontalk-request_at_newtontalk.net?Subject=unsubscribe



This archive was generated by hypermail 2.1.2 : Wed Jan 02 2002 - 12:01:40 EST