From: Robert Benschop (rbenschop_at_euronet.nl)
Date: Tue Sep 03 2002 - 07:31:36 PDT
on 03-09-2002 4:00, Humphreys, David (URB) at david.humphreys_at_honeywell.com
wrote:
> However, a quick check of their feedback shows 3209 transactions with 9
> negatives over 6 months old.
> This would indicate a ~0.003% dissatisfaction rate. Is this what he means by
> 'TERRIBLE feedback'?
Though I'm not a 'rally around the flag' person either (no offense meant to
any party out of the civil war, remember I'm an ignorant European ;-) but I
do think that a caution on this list about GEM every now and than seems
warranted.
Some of the people complaining about them seemed very lucid and reasonable.
After all, even a ~0.003% dissatisfaction rate isn't hot if you're one of
the ~0.003%......
Robert Benschop
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