From: David Golden (ikondave599_at_mac.com)
Date: Thu Apr 08 2004 - 08:38:24 PDT
I have had a very frustrating time with the creators of VoiceNote. I
purchased it a couple of years ago and then discovered that the
password / serial key was only good for the specific MP I was using.
When I tried to switch it to a new MP ( I had sold the first unit ) it
couldn't be registered or used. I wrote to the developers on no less
than four occaisions and have yet to receive a response. The worst
experience I have ever had with a Newton vendor. My advice, FWIF , is
to avoid giving them your money until you know that they are willing to
provide some kind of tech support.
Dave
On Wednesday, April 7, 2004, at 09:19 PM, Tom McDougal wrote:
> I'm upset. March 31 I purchased VoiceNotes 1.10. I received
> confirmation email along with an invitation to download it. This I
> tried to do, but got "Decompression failed" when Stuffit tried to
> decompress it. Email to the various addresses in the confirmation
> message all bounced back, unknown user. Queries posted to the support
> page of their website have yielded no responses.
>
> Anyone have any suggestions for me besides refusing the charge on my
> credit card?
>
> Thanks,
> -Tom
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