I had a similar problem with chatbuddy, they responded with a new unlock
code to my email in about 3 days.
Kate
----- Original Message -----
From: Khaled Tewfik <khaledt@earthlink.net>
To: Post to NTLK <newtontalk@planetnewton.com>
Sent: Thursday, December 09, 1999 7:22 AM
Subject: NTLK Tactile Systems Shame
> Hi to all:
>
> First off, I would like to thank all who are making this list possible. I
> would say that a subscription to this list is a must for any Newton user.
>
> Now to the subject of this posting:
>
> I'm quite dissatisfied with the treatment we the Newton community are
> getting from Tactile systems. There have been lots of posts before on the
> state of Tactile Systems and some readers assured us that Tactile is still
> alive.
>
> Well, I do not know, but I am sure that Tactile is no longer around, or if
> they are then they do not care about us. But dead or not, Tactile have an
> obligation toward those who paid their hard earned cash for their
products.
>
> Case of Point:
>
> I have done a brain wash to my newt MP2Ku, and as I reinstalled back each
of
> my essential software I was able to re register it (entering the reg.
codes)
> no problem (stand Alone packages did not even require re-registrations-
very
> clever of them), but the same is not true for Tactile packages. Tactile
> registration codes are not a function, as it seems, of the owner name in
the
> "owner info" package, but are rather based on codes that are generated by
> the packages them selves, and it appears that that the code are randomly
> generated.
>
> As such, when I entered my registration code for the "land mines" game,
the
> code was not accepted even though that it is the exact same code I used
> before at the first place to unlock the game.
>
> I could live without this mine sweeping game, but what I found to be
> unacceptable was me being unable to unlock "World Conquest," which is my
top
> favorite Board Game as a kid, and My top favorite Newton game as a father
of
> 3. World Conquest on the Newton was always a sure way of fun for me and
my
> sons during all times (particularly during power outages and long
flights).
>
> I can not accept not being able to use a software that I paid for. Tactile
> by choosing such a bizarre registration scheme has an eternal obligation
to
> me as long as I own and use Newtons.
>
> I e-mailed Tactile and I even phoned them all the way from Saudi Arabia,
> left my e-mail address and described the problem, but they did not seem to
> care to respond.
>
> I have no problem if they do not want to sell more Newton packages (I also
> tried before to buy Newtetris from their web site 2 months ago, I placed
the
> order via a credit card, the card was never charged and I did not receive
a
> response since), that is their privilege.
>
> But for product that I have already paid for they have to either give me
my
> money back or provide me with valid resignation unlock codes.
>
> Thanks to the fine people behind this list for giving me a space to vent
off
> my frustrations.
>
> Dr. Khaled Tewfik
> Saudi Arabia
>
> ______________________________________
> From the desktop of a good ol' PB 1.4k
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The Clinton Administration, the George Bush
2000 Campaign, and almost every other major
U.S. politician has said something nasty
about us at some time. Find out why at:
http://www.evote.com
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