on 18/07/01 21:17, Mark Ross at markross13_at_home.com wrote:
>
>>
>> On Wednesday, July 18, 2001, at 10:04 AM, Gss wrote:
>>
>>> I have a newton 130 and the on/off switch seems not to be working,
>>> anyone know where I can send it to have it repaired.
>>
>> Did you check with David Watson (AKA Dr. Newton)? Check his web site
>> <http://www.kc.net/~drnewton/> and then email him.
>>
>> -Laurent.
>
> If that fails, you can send your unit to Apple for a complete repair of
> everything that may be wrong for about $180.00. From ThisolNewt:
>
> How to get Apple to repair a Newton
>
> To setup the repair, call the 1-800-767-2775. Select the technical
> support.
> When you talk to someone, tell them you're calling for a Newton. They
> should
> set up the repair. Then, if things don't go as expected, call the Apple
> Repair Center in
> Memphis that handles the Newton repair at 800-233-6555. The people that
> answer the phone are not very collaborative and knowledgeable. They serve
> as
> a barrier between you and the actual staff that perform the repair.
> Insist to
> talk to a supervisor if you're not pleased with the answers they give you.
>
> This hint from Laurent_Daudelin_at_fanniemae.com
> and another reader writes
>
> Best way to go is to purchase that unit and then send it to Apple in
> Memphis, TN. For the flat rate of US $180 plus some shipping you get
> EVERYTHING fixed, screens, dongles, clips, hinges, doors
> They even send you a shipping case.
> 800-211-1537
> 800-767-2775 (best phone number I've found)
> 888-273-3594
>
> =A0
> Apple Computer
> US Customer Service
> 3790 Knight Road
> Memphis, TN 38118
>
Maybe the FAQ should be updated as the Memphis repair center is now closed.
It's been closed for some time and all Newton repairs seem to be handled by
the monitor repair facility in Louisville, KY.
-Laurent.
-- ============================================================ Laurent Daudelin <http://home.cox.rr.com/nemesys> Logiciels Nemesys Software mailto:nemesys_at_cox.rr.com-- This is the Newtontalk mailinglist - http://www.newtontalk.net To unsubscribe or manage: visit the above link or mailto:newtontalk-request_at_newtontalk.net?Subject=unsubscribe
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