on 18/07/01 21:31, Laurent Daudelin at nemesys_at_cox.rr.com wrote:
>
> on 18/07/01 21:17, Mark Ross at markross13_at_home.com wrote:
>
>>
>>>
>>> On Wednesday, July 18, 2001, at 10:04 AM, Gss wrote:
>>>
>>>> I have a newton 130 and the on/off switch seems not to be working,
>>>> anyone know where I can send it to have it repaired.
>>>
>>> Did you check with David Watson (AKA Dr. Newton)? Check his web site
>>> <http://www.kc.net/~drnewton/> and then email him.
>>>
>>> -Laurent.
>>
>> If that fails, you can send your unit to Apple for a complete repair of
>> everything that may be wrong for about $180.00. From ThisolNewt:
>>
>> How to get Apple to repair a Newton
>>
>> To setup the repair, call the 1-800-767-2775. Select the technical
>> support.
>> When you talk to someone, tell them you're calling for a Newton. They
>> should
>> set up the repair. Then, if things don't go as expected, call the Apple
>> Repair Center in
>> Memphis that handles the Newton repair at 800-233-6555. The people that
>> answer the phone are not very collaborative and knowledgeable. They serve
>> as
>> a barrier between you and the actual staff that perform the repair.
>> Insist to
>> talk to a supervisor if you're not pleased with the answers they give you.
>>
>> This hint from Laurent_Daudelin_at_fanniemae.com
>> and another reader writes
>>
>> Best way to go is to purchase that unit and then send it to Apple in
>> Memphis, TN. For the flat rate of US $180 plus some shipping you get
>> EVERYTHING fixed, screens, dongles, clips, hinges, doors
>> They even send you a shipping case.
>> 800-211-1537
>> 800-767-2775 (best phone number I've found)
>> 888-273-3594
>>
>> =A0
>> Apple Computer
>> US Customer Service
>> 3790 Knight Road
>> Memphis, TN 38118
>>
>
> Maybe the FAQ should be updated as the Memphis repair center is now closed.
> It's been closed for some time and all Newton repairs seem to be handled by
> the monitor repair facility in Louisville, KY.
More precisely, This Ol' Newt should be updated, sorry for the FAQ
maintainers!
-Laurent.
-- ============================================================ Laurent Daudelin <http://home.cox.rr.com/nemesys> Logiciels Nemesys Software mailto:nemesys_at_cox.rr.com-- This is the Newtontalk mailinglist - http://www.newtontalk.net To unsubscribe or manage: visit the above link or mailto:newtontalk-request_at_newtontalk.net?Subject=unsubscribe
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