Re: [NTLK] Soft reset that loses--everything?

From: Seth Hurwitz (shurwit1_at_jhmi.edu)
Date: Wed May 08 2002 - 09:26:14 EDT


>>> fyzycyst_at_comcast.net 05/08/02 09:15AM >>>

on 5/8/02 12:32 AM, Laurent Daudelin at nemesys_at_cox.rr.com wrote:

>
> on 08/05/02 00:03, Jeff Smith at jeff.smith_at_allenmicro.com wrote:
>
>> Okay, so I'm using my 2100 tonight (checking email) and during an
email
>> receive it seemingly locks up (says "processing message") but no
>> activity for about a minute and no response to the "stop" button
with
>> the exception of drawing on it (which I don't think is a good
thing). I
>> figure it's locked up and proceed to press the 'reset' button with
my
>> stylus. No problems here; been there done that before no big deal.
>>
>> Well this time it chimes and wants me to enter my owner information
>> again! I start thinking the worst when I notice that my Extras are
>> particularly short on icons and the sound is noticably louder than
I'd
>> previously set....DOH! The only stuff left is the built-in stuff!!
No
>> NIE, no NOS updates, no Apps, no data in Apps (like dates, notes)
and no
>> preference settings remembered. Bummer!
>>
>> So I checked the FAQ again to make sure I didn't do a brainwipe type
of
>> reset and nope--did it just like I should have (a mild press of the
>> reset button). The big question: did I do something horribly wrong
or
>> does a soft reset just "do that" some times? Here are some clues
that
>> might help: I was using the modem (optima 33.6 card) at the time.
The
>> message was around 80k. The message contained a newton package
file
>> (.pkg) as an attachment. I had around 500k free internally with no
>> additional cards inserted.
>
> I've never heard about something like that. Something must have gone
really
> wrong to make you loose saved information.
>
> -Laurent.

>Could the added power drain of the actively used modem have dropped
the
>power low enough during the reset to cause this??

(>clutching at straws, obviously)

My (limited) understanding is that low power level should have nothing
to do with a brain wipe (e.g. Newtons hold data w/o power).

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