[NTLK] Soft reset that loses--everything?

From: Jeff Smith (jeff.smith_at_allenmicro.com)
Date: Wed May 08 2002 - 00:03:50 EDT


Okay, so I'm using my 2100 tonight (checking email) and during an email
receive it seemingly locks up (says "processing message") but no
activity for about a minute and no response to the "stop" button with
the exception of drawing on it (which I don't think is a good thing). I
figure it's locked up and proceed to press the 'reset' button with my
stylus. No problems here; been there done that before no big deal.

Well this time it chimes and wants me to enter my owner information
again! I start thinking the worst when I notice that my Extras are
particularly short on icons and the sound is noticably louder than I'd
previously set....DOH! The only stuff left is the built-in stuff!! No
NIE, no NOS updates, no Apps, no data in Apps (like dates, notes) and no
preference settings remembered. Bummer!

So I checked the FAQ again to make sure I didn't do a brainwipe type of
reset and nope--did it just like I should have (a mild press of the
reset button). The big question: did I do something horribly wrong or
does a soft reset just "do that" some times? Here are some clues that
might help: I was using the modem (optima 33.6 card) at the time. The
message was around 80k. The message contained a newton package file
(.pkg) as an attachment. I had around 500k free internally with no
additional cards inserted.

On the up-side though...I now have lots of memory freed up :-/

--
Jeff Smith <jeff.smith_at_allenmicro.com>
Allen Microsystems, Inc. | Apple WebObjects/Mac OS X Software Design & 
Development
tel.: +1 404 667 4060 | fax: +1 404 667 5580
web: http://www.allenmicro.com

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