Re: [NTLK] Why I don't buy from Knowledge Navigator (Example #3)

On May 8, 2006, at 7:24 AM, Jon Glass wrote:
> Not to justify what he's doing (because I don't buy from anybody on
> eBay who practices this)

READ: If you appear to be deceptive, you will lose your best customers

> IMO, what KN is doing is about the worst--two different fees,
> depending. One is the "advertised" fee, and the other is the "fine
> print" fee. That is just plain deceptive, and I hope that he reads
> these things and changes his practice.

EXACTLY!

> He has been responsive more-so
> of late, so let's hope he continues this positive trend. ;-)

Yup...I'm looking forward to seeing the improvement too!

Ron

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