Re: [NTLK] Now that's what I call outstanding service

From: Mark Ross <markr13_at_verizon.net>
Date: Fri Sep 29 2006 - 09:30:48 EDT

Frank,
This is what happens when you turn your emails over to an automated
system. I rather doubt a person was behind this, or they use a bunch
of canned responses. We have to train our operators to be careful and
read the request before they hit the standard phrase button.

Mark

On Sep 28, 2006, at 5:43 PM, Frank Gruendel wrote:

> Hi folks,
>
> you might remember that I still have a problem getting a registration
> for
> SmartDog's OBEX stack, a month after I paid for it.
>
> Well, yesterday I mailed this issue to help@kagi.com. This is what
> they
> replied:
>
>
> Frank,
>
> Have you been checking your junk mail?
>
> Thanks for your email,

-- 
Mark Ross
markr13@verizon.net
------------------------------
Need a Screen Protector to keep your Newton in tip top shape?
Go to <http://www.NuShield.com> for NuShield screen protectors.
Don't leave your Newt Naked!
Phone: (215) 500-6426
Fax/Voicemail: (530) 678-5513
-- 
This is the NewtonTalk list - http://www.newtontalk.net/ for all inquiries
Official Newton FAQ: http://www.chuma.org/newton/faq/
WikiWikiNewt for all kinds of articles: http://tools.unna.org/wikiwikinewt/
Received on Fri Sep 29 09:38:21 2006

This archive was generated by hypermail 2.1.8 : Fri Sep 29 2006 - 10:30:00 EDT