[NTLK] Extremely negative experience dealing with Newtonsales.com

[Robert Dylan Stewart]

To provide a bit of a counterpoint, I bought a replacement eMate display cable from Ferdi a while ago. The transaction was smooth. It had the problem Frank describes (slightly too narrow; have to be careful when locking it in to be sure the pins contact properly), but the cable worked perfectly otherwise. Revived my little brother's eMate.

--

 Robert D. Stewart	AC5ZH



On Apr 30, 2011, at 10:15 AM, Aaron FRANK wrote:

> Just a short warning to anyone considering doing business with Newtonsales.com / 
> knowledgenavigator at gmail.com
> 
> I purchased a Newton from Ferdi Ozguner via eBay last December. The item which I 
> received was completely different from the eBay sales listing -- it was not the 
> model advertised, it was not in mint condition, and it didn't work properly.
> 
> The seller was very condescending and insulting when I raised a claim. 
> Ultimately, PayPal ruled that I could return the item for a full refund.
> 
> I returned the item with a tracking number under Canadapost -- the tracking 
> number, and a Canadapost investigation, both confirmed that the item was 
> successfully delivered.
> 
> Since then, Mr. Ozguner has continued to dispute the item's return, and he and 
> PayPal have referred the case to a collection agency. I find this unbelievable 
> -- I returned the item ahead of the deadline, which Canadapost verified. 
> 
> Obviously, this gentleman is anything but, and behaves vindictively whenever 
> anyone questions his ethics of selling items which do not match the sales 
> description.
> 
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