[NTLK] Extremely negative experience dealing with Newtonsales.com

Dale Raby daleraby at gmail.com
Sat Apr 30 15:07:02 EDT 2011


This is probably what most people experience with anyone who has been
in business for longer than a month.  The real test is when something
goes wrong...


On Sat, Apr 30, 2011 at 1:46 PM, Robert Dylan Stewart
<robertdylanstewart at gmail.com> wrote:
> To provide a bit of a counterpoint, I bought a replacement eMate display cable from Ferdi a while ago. The transaction was smooth. It had the problem Frank describes (slightly too narrow; have to be careful when locking it in to be sure the pins contact properly), but the cable worked perfectly otherwise. Revived my little brother's eMate.
>
> --
>
>  Robert D. Stewart      AC5ZH
>
>
>
> On Apr 30, 2011, at 10:15 AM, Aaron FRANK wrote:
>
>> Just a short warning to anyone considering doing business with Newtonsales.com /
>> knowledgenavigator at gmail.com
>>
>> I purchased a Newton from Ferdi Ozguner via eBay last December. The item which I
>> received was completely different from the eBay sales listing -- it was not the
>> model advertised, it was not in mint condition, and it didn't work properly.
>>
>> The seller was very condescending and insulting when I raised a claim.
>> Ultimately, PayPal ruled that I could return the item for a full refund.
>>
>> I returned the item with a tracking number under Canadapost -- the tracking
>> number, and a Canadapost investigation, both confirmed that the item was
>> successfully delivered.
>>
>> Since then, Mr. Ozguner has continued to dispute the item's return, and he and
>> PayPal have referred the case to a collection agency. I find this unbelievable
>> -- I returned the item ahead of the deadline, which Canadapost verified.
>>
>> Obviously, this gentleman is anything but, and behaves vindictively whenever
>> anyone questions his ethics of selling items which do not match the sales
>> description.
>>
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>
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