I really do not know what would be the point of trashing ALL prefs at once.
If one application does not work properly, it would be sufficient to delete
the prefs of THAT particular program.
And since the Mac OS is so well organised that even the dumbest would find
the suspect preference (in the prefs folder or just use Sherlock)this is
really no problem.
And even to sort out the extensions is an easy task using the extension
mangager, which gives information on most of the extensions and which gives
you the opportunity to save and recall any configuration you might want.
Think about searching the thousands of footprints every program installation
leaves in WinDoze. Imagine digging in the ENDLESS GROWING windows
registry...
Without having a good tracing tool installed and running before any new
program installation you have simply not the SLIGHTEST chance to uninstall a
Windows program PROPERLY (I mean completely).
Just my 2 cents.
Johannes
> -----Original Message-----
> From: newtontalk-bounce_at_newtontalk.net
> [mailto:newtontalk-bounce_at_newtontalk.net]On Behalf Of Glen Warner
> Sent: Friday, November 15, 2002 8:25 AM
> To: newtontalk_at_newtontalk.net
> Subject: Re: [NTLK] Trashing prefs
> Martin Joseph <marty_at_barknaturalpet.com> wrote:
> > On Wednesday, November 13, 2002, at 10:35 PM, Glen Warner wrote:
> > <sniP>
> >> was happily recommending
> >> to his customer that she put all of her Preferences in the trash!
> >>
> >> If you're not Mac-savvy, this would put the customer in a no boot
> >> situation.
> >>
> >
> > Actually not true...
>
> > You can throw away your entire preferences folder in classic MacOS
> (ie
> > 1 through 9.22) and the mac will still boot right up and create a
> new
> > preferences folder and go about it's merry way writing out new
> > preferences files.
>
> Probably correct -- but that's what they told us during training, and
> I certainly wasn't going to try it on my Mac! :o)
>
> But still, trashing the Preferences folder would force the customer to
> (at least in some cases) re-enter all of their registration codes for
> some of their software. Imagine if this was a mission critical app,
> and it was locked in Demo mode, because a tech recommended the 'trash
> all your prefs' option of doing things ...! In this situation, you
> don't just have an inconvenienced customer, but an angry and
> inconvenienced customer. Basic customer service says to avoid
> creating this of customer.
>
> Finally, I recall seeing that one of the solutions for common Adobe
> PageMaker problems included formatting and starting over. Got to one
> of those solutions and took the time to hunt down the offending
> extension. Formatting and reinstalling is not the Macintosh Way(tm)
> -- IMO, anyway.
>
> --gdw
>
> > Newton,
> > Marty
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